Reference

Deposits, Withdrawals and Verification on monas5

Your monas5 account runs on bKash, Nagad and Rocket — the three wallets Bangladesh players actually use every day. Add funds from your phone, request a withdrawal, and keep your account verified so nothing slows you down when you want to play.

bKash DepositsNagad TransfersRocket PaymentsFast WithdrawalsSecure Verification
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monas5 Deposits, Withdrawals and Verification on monas5
monas5 Putting Money Into Your monas5 Account

Putting Money Into Your monas5 Account

Depositing on monas5 starts from the cashier tab — tap it after logging in and you will see bKash, Nagad and Rocket listed right there. Pick the wallet you already have on your phone. The account number to send to appears on screen; open your wallet app, send the amount, confirm with your PIN, then enter the transaction ID back on monas5.

Your balance updates once the wallet network confirms the transfer. Players in Dhaka and elsewhere in Bangladesh tend to find Nagad and bKash the quickest routes, though actual clearing depends on the wallet network at the time.

  • Open the Cashier — Log in to your monas5 account, tap the cashier tab and select Deposit to see your available wallet options.
  • Choose Your Wallet — Pick bKash, Nagad or Rocket. The send-to account number and any reference code appear on the next screen.
  • Send From Your Wallet App — Open your bKash, Nagad or Rocket app, send the amount to the number shown, and confirm with your wallet PIN.
  • Enter the Transaction ID — Copy the transaction ID from your wallet app and paste it into the monas5 deposit form, then submit to complete.
WALLET OPTIONS

Payment Methods We Support

We keep the payment list short and local. Every option below works directly from your phone without needing a bank card or desktop browser.

bKash Send directly from the bKash app. Enter the monas5 account number shown at checkout, confirm your PIN and you are done.
Nagad Nagad transfers follow the same steps — open the app, send to the number on screen, and the transaction ID goes back into the deposit form.
Rocket Rocket users select it at the cashier, send via the Rocket app to the displayed number, and submit the reference to complete the deposit.
Bank Transfer Bank transfer is available for accounts that have completed full verification. Contact support for the current account details before sending.
monas5 Getting Your Winnings Back to Your Wallet

Getting Your Winnings Back to Your Wallet

Withdrawals on monas5 go back to the same wallet you deposited with. Head to the cashier, choose Withdraw, and select bKash, Nagad or Rocket. Enter the amount you want to move and confirm the wallet number is correct — this is the number the funds arrive at, so double-check it before you submit. Your account must be verified before a withdrawal can

process; if that step is still pending, the system will prompt you to complete it first. Processing times depend on the wallet network and any pending verification checks, so we cannot quote a fixed window, but we aim to move requests through as quickly as the network allows.

  • Go to Withdraw — From the cashier tab, select Withdraw and choose your preferred wallet — bKash, Nagad or Rocket.
  • Enter Amount and Wallet Number — Type the amount you want to withdraw and confirm your wallet number. Check it carefully before proceeding.
  • Complete Verification if Prompted — If your account is not yet verified, the withdrawal screen will direct you to complete that step first.
  • Submit and Wait for Confirmation — Submit the request. You will receive a notification once it moves through our system and the wallet network confirms receipt.
monas5 Account Verification on monas5

Account Verification on monas5

Verification keeps your account secure and makes sure withdrawals can reach you without delay. We ask for a government-issued photo ID — a national ID card or passport works — and proof that the wallet number on your account belongs to you. Upload clear photos of both documents through the verification section in your account settings. Our team reviews submissions and confirms

by the support channel on file. Completing this early means there is nothing blocking you when you decide to withdraw. Think of it as a one-time setup that protects both your balance and your account from unauthorised access.

  • Open Verification in Settings — Log in, go to account settings and open the Verification section to see which documents are currently required.
  • Upload Your Photo ID — Take a clear photo of your national ID card or passport and upload it through the document field provided.
  • Confirm Your Wallet Ownership — Submit a screenshot or confirmation showing the bKash, Nagad or Rocket number linked to your account is registered in your name.
  • Wait for Review Confirmation — Our team reviews your submission and notifies you via your registered contact once the account is verified and ready.

Banking Questions We Hear Most

If something is not covered here, reach out through the support channel in your account and we will sort it out.

bKash, Nagad and Rocket are the deposit options on monas5 for Bangladesh. Pick the one already on your phone and follow the cashier steps.

Once your wallet confirms the transfer, enter the transaction ID on the deposit screen. Your monas5 balance updates when our system matches the ID.

Withdrawals are held if verification is incomplete or if the wallet number does not match your account details. Check the verification section first.

We normally process withdrawals back to the same wallet used for deposits. If you need to change it, contact support before submitting a withdrawal request.

A government-issued photo ID such as a national ID card or passport, plus confirmation that the wallet number on your account is registered in your name.

Keep the transaction ID from your wallet app. Contact support via the in-account channel and share the ID so we can trace and resolve it promptly.
Reference

Monas5 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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